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Patient Resources | Overview

We believe that exceptional medical care begins with excellent customer service. We understand that going to the hospital or doctor’s office can be a pretty scary experience for children and parents alike. So, from the moment you step into our doors, we strive to make your overall patient experience as pleasant as possible by providing excellent customer service throughout all aspects of our department.

This includes preparing your child for a difficult procedure or using coping techniques during a procedure to reduce pain, fear, and anxiety.

Our doctors, nurses, specialists, and other staff are not only highly skilled, they’re also expert listeners. Each one of our staff members will make sure to communicate with you every step of the way during your child’s visit. This approach ensures that you are fully aware of all aspects of your child’s condition, recommended procedures, and prescribed medicines and their potential side-effects.

Resources

Planning a visit to the Orthopedics and Sports Medicine Department? Check out your orthopedic visit page for helpful information on what you can expect.

Fact sheets

Publications and research