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Update your information

Boston Children's Hospital patients can update their address, insurance information, and primary care provider on the MyChildren's Patient Portal.

Change address

  • Log in to the MyChildren's Patient Portal.
  • Select account from the menu.
  • Then select my contact information.
  • Update your address under contact information.

Update insurance information

  • Log in to the MyChildren's Patient Portal.
  • Select billing from the menu.
  • Then select insurance summary.
  • Update your insurance on file.

Submit referral information

  • Log in to the MyChildren's Patient Portal.
  • Select messages from the menu.
  • Then select non-medical messages.
  • Send referral information to your care team.
MyChildren's Patient Portal

Need help with the MyChildren's Patient Portal?

Call Digital Health Customer Service at 617-919-4396. Available from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday.

 

Change patient or guarantor name

  • Complete the form with the updated information.
  • Submit the information for review.
  • Expect two business days to update your record.
Complete form

Need help with updating the patient or guarantor name?

Call Patient Financial Services Customer Service at 617-355-3397. Available from 8 a.m. to 5 p.m. Monday through Friday.